Mon - Fri: 8.00am - 6.00pm | Sat: 8.00am - 1.00pm | Sun & Bank Holidays: Closed

info@ddautosashford.co.uk 01233 504765

mercedes ashford

Mercedes Ashford

Maintaining your Mercedes Benz with regular servicing allows you to guarantee the longevity and reliability of your vehicle, all whilst keeping you and those around you safe.

With over 35 years of experience, we work to get to the root cause of faults, catching them early and saving you time and money over the long term.

D&D Autos are your local Mercedes Ashford garage, providing a premium service for your premium vehicle. With working experience across the complete Mercedes range, our specialist technicians provide outstanding customer service at local garage prices, making D&D Autos the local garage to go to for all your Mercedes Ashford needs.

mercedes ashford

Why choose D&D Autos?

Our team of expert technicians use Mercedes manufacturer information, equipment and parts, so D&D Autos can provide our clients with peace of mind that their Mercedes is in safe hands.

Our Ashford location is fully equipped to cover all your servicing and repair needs.

We also have two dedicated MOT testers to ensure that your Mercedes Benz is looked after through its MOT, and we will keep you informed along the way.

You won’t go wrong when choosing D&D Autos for your specialist Mercedes service.

8 reasons why D&D Autos are better than the Mercedes Ashford dealer

01

Our clients regularly save up to 40% on servicing compared to the local Mercedes dealer.

02

Know you are in safe hands with all parts and labour guaranteed.

03

Free Courtesy Shuttle service to minimise disruption to your day.

04

Finance plans are available, making maintaining your Mercedes easier than ever.

05

All your existing Mercedes warranties will be protected with D&D Autos.

06

We are your local Mercedes Ashford garage, conveniently located in Orbital Park, TN24

07

Award-winning garage renowned for our expertise and knowledge in caring for our clients and their vehicles.

08

We only use high quality Mercedes Benz parts, ensuring the integrity of your Mercedes.

Book with D&D Autos today

Book your specialist Mercedes Ashford service today

Why do I need a Mercedes service?

If you own a premium vehicle like a Mercedes Benz, you will understand the benefits of regular servicing for the luxury brand.

Regular servicing not only guarantees to keep your Mercedes in tip-top condition, but it is also vital in ensuring the following:

mercedes ashford
01

Safety:
Regular servicing allows our team to catch faults early, which can save you from a bigger problem, or worse, an accident. Stay safe knowing your Mercedes is in its best condition.

02

Reliability:
Make sure your Mercedes runs smoothly and you pass your MOT the first time with regular servicing. Don’t have the inconvenience of an avoidable breakdown.

03

Longevity:
Our Mercedes Ashford Service will keep you on the road for as long as possible. Regular servicing for your Mercedes is a worthwhile investment, whereas wasting money on repeat repairs isn’t.

04

Savings:
You can avoid the inconvenience and extra cost of unexpected repairs with regular servicing. Catching more minor faults early means they are cheaper and easier to fix, as well as making your Mercedes engine more efficient and more affordable to run.

How do I know when my Mercedes service is due?

The usage of your Mercedes will determine how often your vehicle will need servicing. Based on our experience, we recommend:

  • An interim service every 6 months or 6,000 miles
  • A full service every 12 months or 12,000 miles
  • A major service every 24 months or 24,000 miles

Your vehicle service book should give you a full service history. If you do not have the service book or the service light indicator as a feature, contact us today, and we will be happy to help.

mercedes ashford

How quickly can you book me in?

We work to make your service as convenient as possible, so we will always try to accommodate your car service at a convenient time.

Please call us to arrange a convenient date and time for your work. Our opening hours are:

Monday – Friday / 8.00am – 6.00pm
Saturday / 8.00am – 1.00pm
Sunday and Bank Holidays / Closed

How will I be kept informed?

After we have completed the initial inspection of your Mercedes, we make a complete note of any repairs we find and provide you with our recommendations on completing the works along with the reason behind our suggestions.

To ensure you are never confronted with hidden costs, we will not complete any remedial work on the vehicle until you are 100% happy to proceed.

Book with D&D Autos today

Book your specialist Mercedes Ashford service today

What happens during our Mercedes Ashford Service?

01

Lights & Visibility
All lights, including the internal lights, are checked for optimal performance or faults. All windows, wipers, and mirrors are checked for faults and weak points, along with registration plates checked for damage and clarity.

02

Vehicle Interior
All internal controls, including horn, hazard lights, air conditioning and seat belts, are checked to ensure they are working as standard. We also check the internal diagnostics, including warning messages from the internal Mercedes Benz vehicle software.

03

Steering, Suspension & Drive System
All joints, gaiters and wheel bearings are inspected and tested for strength and function. Front & rear shock absorbers are checked and tested, alongside wheel alignment.

04

Braking System
The front & rear braking system, including discs and pads, and all surrounding mechanisms are checked, measured, and recorded for service life.

05

Under the Bonnet
An under the bonnet inspection to ensure the engine’s working order and ensure no faults or leaks are present. Air & oil filters, spark plugs and drive belts checked and replaced if required.

06

Under the Vehicle
Trays from under the vehicle are removed, and transmission is thoroughly checked for leaks, faults, rust or corrosion. All lines are inspected for defects and oil drained from the engine before replacing the trays.

07

Tyres
Tyres, including your spare wheel, are checked for tread and tyre pressures adjusted before being refitted. Inflation kits are also checked where appropriate. Wheels are checked for corrosion or weak points.

08

Final Checks
Brake fluid and anti-freeze levels are assessed to ensure client safety. We refill the engine with new oil and then go out for a road test.

mercedes ashford

Check out our blog to learn more about what we do to go that extra mile for all our clients – If you have any other questions, call, and our team will be happy to help.

Additional benefits of choosing D&D Autos

Free shuttle service

Using our Free Shuttle Service will mean that you can take the inconvenience out of servicing your Mercedes.
Let one of our team know when booking your appointment, and we will organise the rest.

Financial payment plans

We offer flexible Finance Plans to help our clients maintain their Mercedes without compromise.
Please speak to one of our team for more information.

Customer Feedback

  • Paul Toomey

    8th January 2024

    Brilliant service. Staff are great and always helpful.First class 👍🏻

  • Terry Haigh

    8th January 2024

    Great Service as always, friendly and informative staff and a warm waiting area for a coffee whilst waiting. Would highly recommend.

  • Rodney Wilson

    30th December 2023

    D&D Autos were very accommodating with an urgent MOT issue. I had previously been to Halfords for an MOT which failed and they were unhelpful in trying to resolve the issue. D&D was recommended by a friend and they kindly agreed to investigate on an urgent basis. They reset the lambda sensor, MOTd the vehicle - job done. The staff were courteous and kept me informed of progress. Would... Read More

  • Richard Allingham

    3rd November 2023

    Great staff. Always reliable and do their best to help you out when you forgot your MOT was due

  • Colin Duncan

    1st November 2023

    Just to reinforce all the positives on here. I find them always professional, personable, interested and as a bonus, always able to fix at a fair cost any issue my old car throws up. Please do not use them as some day, we will struggle to get booked in. Thanks as always.

  • Jamie Elliott

    1st November 2023

    D and D autos are always polite, helpful and professional. Both myself and my wife have been using D and D for about 10 years and have never had any negative issues.

  • Anita Dray

    28th October 2023

    Friendly and very professional. Would highly recommend

  • Steve Oliver-Ham

    27th August 2023

    Great garage, with knowledgeable staff.
    So popular that it can take four weeks to get a repair slot, but worth the wait (if the fault is not serious)
    Will definately use again.

  • Jenny Sarah58

    26th August 2023

    Staff friendly and very helpful. Don't rip u off. Go above and beyond. Have bought several vehicles here and trust them 100%. 5 star service. Would highly recommend.

  • Fortyacre Baron

    25th August 2023

    Originally had service and MOT at the end of April this year. Today I noticed there was a problem with my air filter box and rang to raise my concern. Invited over same day for someone to have a look at the problem. Full inspection carried out, problem identified, options discussed and work carried out. Couple of hours later picked my car up with nothing to pay! Incredible service and very... Read More

  • Emma Hughes

    2nd August 2023

    Honest and trustworthy. Take time to explain everything and never make me feel inferior. All work has always been carried out to high standard and at good value.

  • Chris Ewbank

    7th November 2022

  • Shelagh Varley

    6th November 2022

    Excellent service, as ever. They have looked after my cars for years. Have never let me down. Always polite,friendly, and efficient. Never patronising. Very good in a crisis!

  • Roberto Di-duca

    31st October 2022

    Car had poor performance. D&D was able to very quickly locate fault and repair. They were very supportive and kept us informed of progress and cost along the way. Excellent service from D&D.
    Highly recommend to others.

  • T Red

    2nd September 2022

    All ways great service from start to finish and friendly staff happy and super helpful. Steve on reception is a real star

  • Lynne Heath

    15th June 2022

    Very impressed. New engine after timing chain failed, had other bits done at same time. It took quite a long time but was a huge job and I was kept up to date with progress calls. No issues at all after collection, absolutely perfect. Not cheap but you get what you pay for and I wanted a top job. Would recommend.

  • Linda Ellen (Pickle)

    16th May 2022

    From the booking of the MOT to the final bill, the service, not just for my car, but for me as a customer, was excellent. I felt valued as a customer. The facilities for waiting were very comfortable. The polite and amicable nature of the staff, so refreshing. Thanks guys.

  • Alan Frederick Taylor

    19th March 2022

    Having moved into the area recently I was recommended to D & D by a neighbour. I have used them twice now and am hugely impressed by their excellent customer service and helpful staff. Their free local drop off/pick up service is also a great touch especially for one-car families like ours and I have no hesitation in recommending them.

Book with D&D Autos today

Book your specialist Mercedes Ashford service today

Where are you located?

Your local Mercedes Ashford garage is located within Orbital Park, Ashford (Just off junction 10 of the M20).

Making servicing your vehicle more accessible than ever.

What other brands do you service?

Here at D&D Autos Ashford garage, we have a passion for precision engineering. We provide all the premium brand vehicles with the care and service they deserve.

So if you own a premium brand vehicle, contact us today and let our team look after you and your car – we are here to help.

Find out more

Book with D&D Autos today

Book your specialist Mercedes Ashford service today